Frequently Asked Questions
Before you write to us.
Straight answers to what most buyers ask before their first order. Still unsure? Send it to us directly.
MOQ varies by product line: plastic crates, trays and egg equipment are typically ordered by the carton or pallet, while steel cage systems and machinery are usually quoted per unit. Tell us the product and quantity you're considering and we'll confirm the MOQ and price break for it.
Open any product on a category page and click "Request a Quote"; it pre-fills your inquiry with that model. Or use the contact page directly with your product list, quantities and delivery port. We typically reply within one business day.
Catalog items already in production generally ship faster than custom-built cage systems or machinery, which are built to your specification after order confirmation. We confirm an exact lead time on every quote once quantities and any customization are set.
Yes. Steel cage modules, U-shape machine dimensions, tray sizing and absorbent pad cuts can all be built to your drawing or an existing part you send us. Color and branding customization is available on most plastic products at volume.
Crates, cages and trays are made from food-grade HDPE, PP or PET depending on the product. Steel cage systems and U-shape machines are built in hot-dip galvanized, carbon or stainless steel. Every material is selected to meet international food-contact standards.
For most catalog products, yes. Just ask on your inquiry and we'll confirm sample availability and cost. Custom-built machinery and cage systems are quoted and built to order rather than sampled.
We ship from Shenzhen, Guangdong, and regularly handle container freight to the Middle East, USA, Europe and Asia. Tell us your destination port and we'll quote freight alongside the product cost.
Standard export terms (T/T deposit with balance before shipment) are typical for first orders; terms can be discussed for repeat buyers. Full details are confirmed on your quotation.
Yes, that's one of the advantages of ordering from Beled Poultry directly. Crates, cages, trays, pads and machinery all ship from the same factory, so a mixed order consolidates into a single shipment and a single invoice.
Question not answered here?
Send it directly, and we reply within one business day.